Job details

Location
Bangalore Urban
Salary
Negotiable
Job Type
Permanent
Ref
1039838_1613067198
Posted
26 days ago

Job details

Location
Bangalore Urban
Salary
Negotiable
Job Type
Permanent
Ref
1039838_1613067198
Posted
26 days ago

Our client is the uncontested leader in next generation real time hyper scale data solutions.

They are able to deliver unimaginable performance and value for the highest data loads from the edge to the core and across the cloud.

We are recruiting for an Enterprise Account Manager to cover APAC region to be based in Bangalore/Bengaluru.

The Account Manager is an essential driver of customer success and revenue generation for the existing customer base. The sales team is looking for a motivated person to ensure a seamless renewal experience. This includes building and nurturing relationships across the customer's organisation to expand the use of products and services. We are seeking a collaborative team player that will work closely with the account team to ensure a positive customer experience.

Their goal is to efficiently drive customer renewals and expansions toward multi-year terms.

Responsibilities:

  • Consistently deliver renewals bookings exceeding quota

  • Negotiate complex renewal contracts

  • Increase customer retention with regular cadence of tactical meetings and

strategic quarter business reviews

  • Maintain comprehensive understanding of the value proposition

and most recent capabilities

  • Educate customers on the entire product and services portfolio

  • Build and maintain successful relationships with key contacts at our

customer accounts

  • Work collaboratively with internal and external stakeholders

  • Effectively leverage internal resources to help maintain a high level of

customer satisfaction and address any potential customer issues

  • Provide timely and actionable insight back into the broader organisation

including Sales Leadership, Field Sales, Product Management, and

Marketing

  • Maintain an accurate forecast and opportunity management within

salesforce.com

  • Comfortable managing many accounts and projects

Required experience/skills

  • Experience closing complex business transactions with multiple approval

levels

  • Outstanding verbal and written communication skills, with experience

interacting with the business and procurement sides of large organisations.

  • Extensive understanding of the Financial Services sector

  • Solutions sales mentality with a strong focus on customer success

  • Strong organisational skills

  • Comfortable interacting with the C-Suite and closing six figure transactions

  • Strong forecast accuracy

  • Ability to thrive in a high growth, rapidly changing environment

  • Salesforce.com experience preferred or equivalent systems experience

  • Self-motivated, able to work independently as well as contribute to a team

  • Ability to multi-task and to quickly change pace on a moment's notice

  • High level of accountability; willing to take ownership and solve problems

  • Strong communicator; places a high value on customer service

  • Dedication to excellent customer service, timeliness, and the ability to

perform under tight deadlines

  • Team player that understands success rests on helping others to be

successful.

  • Passionate about the business, products and customers, and driven to succeed

Qualifications:

  • 5+ years in a Sales and/or Account Management and/or Renewals role in

Enterprise Software

  • Education: MBA degree from top Institute in India

  • Experience driving technology adoption with customers

  • Fluent in current technology sales for hardware, software, and/or cloud