Client Success Manager.
- Location: Singapore S$5000 - S$5500 per month
Call us
+65 8286 0434
Job details
- Location
- Singapore S$5000 - S$5500 per month
- Job Type
- Permanent
- Ref
- PR/027954_1632102845
- Posted
- over 4 years ago
Job details
- Location
- Singapore S$5000 - S$5500 per month
- Job Type
- Permanent
- Ref
- PR/027954_1632102845
- Posted
- over 4 years ago
We are looking for an Client Success Manager for an award-winning digital marketing consultancy in Singapore.
This position's core role is to act as an advocate in establishing close relationships with some of the largest brands in South-East Asia.
Role: Client Success Manager
Location: Singapore
Salary: S$5,000 - S$5,500 per month
Roles and Responsibilities
* Establish a solid working relationship with multiple clients
* Be the point of contact for all client requests, ensuring that briefs are met with quality and timeliness
* Work collaboratively with delivery teams and subject matter experts to evaluate client needs regarding their objectives and goals
* Working with the delivery team to be the first line of support in the running of accounts
* Support delivery and sales team in cross-sells and up-sells
* Willing to proactively look for opportunities that will surprise and delight your client
* Assist with additional ad-hoc tasks to support the team as and when required
Requirements
* Hands-on experience in Google Analytics / GA Certifications
* Your ability to tell a story on a Slide deck
* Education - degree level in advertising, media, IT or similar
* 4-6 years of experience in digital marketing, preferable digital agencies
* Strong knowledge and passion in Web and Digital Analytics
* Aptitude to build and maintain strong working relationships
* Ability to work under pressure and with short deadlines
* Excellent analytical, presentation and problem-solving skills
* Good communicator, comfortable with showing what data means and how action can be taken based upon it
* Ability to take the clients and internal teams from chaos to clarity
EA License Number: R2198671
Agency License Number: 11C4388
Phee Farrer Jones is acting as an Employment Agency in relation to this vacancy.
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