Client Services Manager.

Would you like to join a growing performance agency known for delivering innovative strategy, storytelling, and results? The agency partners with a range of exciting clients, helping clients unlock the power of paid media, content and social to drive real results.

This is a fantastic opportunity as the Client Services Manager to work in a collaborative, creative, and data-led environment where you'll have the autonomy to manage your own clients, influence strategy, and see campaigns through from lead generation to long-term customer retention.

You'll be managing a portfolio of clients, taking ownership of relationships and campaign management across Paid Search, SEO, Paid Social, and Organic social.

Responsibilities:

• Lead day-to-day client communications, building strong and trusted relationships with PPC and Paid Social clients.
• Support the PPC, Paid Social and SEO specialists with account management, client leadership and digital strategy recommendations.
• Back up campaign and strategic recommendations with data, insights, and industry knowledge.
• Spot opportunities to improve performance across the full customer journey - not just the point of lead generation.
• Spot opportunities to up-sell and cross-sell to existing and new clients.
• Collaborate with the wider creative agency to deliver integrated campaigns.

The Candidate:

• 2+ years plus agency experience working in a client service team
• Experienced in providing PPC and Paid Social strategies and recommendations to clients
• Naturally inquisitive, proactive, and collaborative
• Brings energy and enthusiasm, someone who wants to make an impact in a small but driven team
• Comfortable with the occasional extra push to get great results over the line

We Are Aspire Ltd are a Disability Confident Commited employer