Customer Success Lead.

1. Drive Sales Growth:
• Build and lead a strong support team in Japan and Korea.
• Develop sales strategies to expand the client base and effectively pitch our full product suite.
• Identify new business opportunities and foster relationships with existing clients.
• Present tailored media solutions that align with client goals.
2. Account Management & Client Retention:
• Cultivate long-term client relationships, ensuring retention and upselling opportunities.
• Collaborate with internal teams to optimize campaign performance.
• Act as the main contact for clients, addressing inquiries and managing expectations.
3. Cross-Functional Collaboration:
• Work with Ad Operations, Sales, and Campaign Management to ensure seamless execution.
• Keep internal teams informed of client requirements and industry trends.
4. Campaign Optimization:
• Oversee timely campaign execution, analyzing performance and ROI for optimization.
• Collaborate with Media Buying to ensure clear campaign briefs and KPIs.
5. Product Knowledge & Market Expertise:
• Stay updated on industry trends and platform updates to keep clients informed.
• Present new product developments to agencies.

• Achieve sales targets and maintain high client satisfaction.
• Ensure effective campaign performance and account expansion.

• 4-5 years in sales, account management, or business development within AdTech or digital media.
• Proven success in meeting sales quotas and driving growth.
• Proficiency in Excel and experience with CRM platforms like Salesforce.
• Strong English and Japanese communication skills.
• Relevant certifications (e.g., Google Ads, YouTube) are a plus.
• Ability to thrive in a fast-paced, results-oriented environment.

Interested? Please Apply!
Licence: 11C4388 EA: R2196964
Trevor Gabriel

We Are Aspire is acting as an Employment Agency in relation to this vacancy.