Role: Application System Analyst
Location: Indonesia, Jakarta
About the company:
I am representing a global leader in healthcare information technology!
The team is seeking a Application System Analyst where you will be supporting their partners. You will have the opportunity to work with some of the world's leading healthcare organizations and contribute to a group of experts utilizing new and advanced technology.
Responsibilities:
- Provide timely customer support and act as a point of contact with global support.
- Understand customer needs and provide application support management system.
- Support implementations, ensuring alignment with customer requirements and escalate unresolved issues.
- Conduct training, demonstrations and workshops.
- Enhance customer satisfaction by collecting and escalating product and service improvement suggestions.
- Serve as a Subject Matter Expert for their system.
- Collaborate with partners on potential product changes and participate in on-site implementations and a 24-hour on-call roster when needed.
Qualification:
- Bachelor's or Master's degree in Computer Science, Physics, Mathematics, Science OR university degree in Clinical, Lab, Pathology, Medical Informatics, Management Information System, System Engineering or a related field.
- Understanding and experience in implementing product solutions.
- Understanding and experience with Hospital Information, Patient Administration (PAS), and Clinical Information Systems, with a specific focus on Hospital Billing
- Knowledge of clinical healthcare products.
- Understanding of Health Informatics standards, reporting requirements and legislative controls.
If this sounds like you, apply now!
EA License No.: R22109322
Agency License No.: 11C4388
We Are Aspire is acting as an Employment Agency in relation to this vacancy.