Senior CRM Manager.

Partnering with a leading and globally recognised premium education group, consisting of over 100 world-class schools across 30 countries.

They are looking to appoint a Senior CRM Campaign Manager to lead customer lifecycle and engagement strategy across global markets.

The Opportunity:

This is a strategic and hands-on role. As Senior CRM Campaign Manager you will be working closely with global marketing leaders, admissions teams, regional stakeholders, and technology partners.

You will own the end-to-end customer journey strategy, leading multi-channel CRM campaigns across email, SMS, app/push, and direct mail to improve engagement, retention, and customer lifetime value.

Key Responsibilities:

• Own and optimise the customer lifecycle and CRM communication strategy
• Deliver targeted multi-channel CRM campaigns across email, SMS, app, and direct mail to drive engagement, retention, and conversion including
• Analyse campaign and customer journey performance to improve ROI and customer experience
• Lead segmentation and personalisation strategies using customer data and insights
• Collaborate with cross-functional global teams to deliver aligned campaigns
• Manage and mentor junior CRM team members
• Support the optimisation of CRM and marketing automation technologies

What We Are Looking For:

• Proven CRM and lifecycle marketing experience across acquisition, engagement, retention, and reactivation
• Hands-on delivery of multi-channel CRM campaigns and customer journey strategies
• Strong analytical skills with experience using data and performance metrics to drive optimisation and ROI
• Experience with CRM and marketing automation platforms such as Microsoft Dynamics, Salesforce, or HubSpot
• Strong stakeholder management, communication, and collaboration skills
• Previous team leadership or mentoring experience

What's on Offer:

Career - A fast-growing international organisation with strong career progression and global mobility opportunities.

Reward - Competitive salary and benefits package, flexible/hybrid working, and generous school fee discounts.

People - Work alongside a collaborative international team and partner directly with global marketing leaders and in-house creative and digital specialists.

For more information and to express your interest send your CV now.

We Are Aspire Ltd are a Disability Confident Committed employer