Job details

Location
Singapore
S$12000 - S$14000 per month + 20 days holiday
Job Type
Permanent
Ref
PR/076093_1659489492
Posted
10 days ago

Job details

Location
Singapore
S$12000 - S$14000 per month + 20 days holiday
Job Type
Permanent
Ref
PR/076093_1659489492
Posted
10 days ago

(Senior) Strategy Director - CRM

Based in Singapore

Salary $12,000 - $14,000

Hiring a CRM (Snr.) Strategy Director to join a creative, strategy, and innovation company!

With a talented team of 60 in the Singapore office, we focus on harnessing technology and human understanding to help many leading brands optimize the use of data and drive digital innovation to maximise customer experience.

Your role:

  • Lead CRM team, own the process (brief, research, strategy), and support the customer journey execution.
  • Work with data analysts and strategists to ensure consumer, market & behavioural insights driven strategies.
  • Understand customer journeys (concept, execution, results tracking) data driven personalized contact strategies, to meet objectives. including sales conversion, customer retention and loyalty.
  • Undertake regular executive business reviews, highlighting performance, and identify growth opportunities.
  • Grow client relationships through a strong mix of best-practice solutions (CRM/Data-driven marketing)
  • Work with experts in other disciplines, contribute towards the development of the wider strategy team (integrated & data-driven) by supporting their personal growths, and sharing interesting tools or techniques with the wider agency.

You have:

  • 8+ years of experience, with 3-5 years of leadership capacity, in omnichannel marketing (CRM, CX, Performance Marketing, Loyalty)
  • Ability to translate data into recommendations, projections, and KPIs
  • Experience in development and implementation of data-driven customer strategy (B2C).
  • Strong client management, communication, and problem solving skills
  • Hands-on experience with CRM platforms (Salesforce, SAP Hybris, etc) is a big plus

What's in it for you?

  • Agile working hours with core hours (10am-4pm)
  • Health and Dental care insurance
  • Doctor Anywhere
  • Mental health assistance
  • 20 days + Birthday Leave
  • Office Closed from Christmas Eve to New Year's Day
  • Plus an extra day each year after 3 years of service, capped at 3 additional days

EA Reg no: R21101036

EA Agency No 11C4388

We Are Aspire is acting as an Employment Agency in relation to this vacancy.

Marketing

Head of Ecommerce (SG or BKK)

  • TypePermanent
  • SalaryNegotiable
  • LocationSingapore

We are partnered with a fantastic gaming company, with a blue-chip client base, that are looking for a Head of E-commerce across SE Asia. The position can be...

Marketing

Account Director

  • TypePermanent
  • SalaryNegotiable
  • LocationSingapore

Our client is looking for a passionate Account Director or Senior Account Director based in Singapore to develop key client relationships within the APAC region and lead grow...

Marketing

Business Director

  • TypePermanent
  • SalaryNegotiable
  • LocationSingapore

Our client is looking for their next Business Director in Singapore to leverage on their cross-channel experience and drive results through relationship buil...

Sales

Sales Director - SEA & ANZ

  • TypePermanent
  • SalaryNegotiable
  • LocationSingapore

A leading global organisation that supports the World's leading brands with their comprehensive technology and service offerings that brings together the Data

Marketing

Media Sales Director - Vietnam

  • TypeContract
  • SalaryNegotiable
  • LocationHo Chi Minh City

Let's talk about Gaming! If you love Gaming, you won't want to miss out on this amazing opportunity.Our client is hiring a passionate Sales Director to join one of the...

Marketing

Director (Dualist)

  • TypePermanent
  • SalaryBenefits
  • LocationSingapore

We are hiring a Research Director (Dualist) in Singapore specialising in Quantitative and Qualitative research, for an award-winning Australia...

Marketing

Head of Marketing

  • TypePermanent
  • SalaryNegotiable
  • LocationDubai

Must have UK or US market experience to apply My client is one of the largest design e-learni...

Marketing

Content and Communications (Account M...

  • TypePermanent
  • SalaryS$6000 - S$7000 per month
  • LocationSingapore

Founded in Singapore, our client is a team of highly performing creatives, planners, strategists, project managers, designers, writers, and maker...

Technology

Head of Sales

  • TypePermanent
  • SalaryBenefits
  • LocationSingapore

We are hiring a Head of Sales in SEA!Our client is a thriving global, data-driven, B2B demand generation vendor with a deep understanding of its decision-maker audienc...

Marketing

Senior Account Manager

  • TypePermanent
  • SalaryNegotiable
  • LocationSingapore

Be part of a tech-forward creative agency to bring inspiration throughout the brand and customer experience!Our client is a renowned agency in 90 markets around the wo...